Emergency Information

Information Resource

All information will be provided by authorized personnel for the jurisdiction managing a particular aspect of the emergency. During an emergency, organizations may also issue press releases to the media. We encourage you to rely on official sources of information and not to be distracted by rumors and unofficial social media posts.

Warn Central Texas

Warn Central Texas is an emergency notification system provided by the Capitol Area Council of Governments. Registering with Warn Central Texas allows local officials to contact their communities by phone, email and text during times of disasters or public safety events.

Hays Informed Website

The Hays Informed blog is used by Hays County and other authorized jurisdictions throughout Hays County - emergency responders, school districts, cities, utilities, law enforcement, etc. - to provide long-term emergency information in a major emergency situation.

This site provides a one-stop, coordinated emergency information page designed to provide accurate, real-time emergency information for the public and media from agencies throughout Hays County.

Emergency Assistance

Please do not call 9-1-1 or your local government for updates to the emergency situation. 9-1-1 is for emergency assistance only and local governments in Hays County are not staffed to answer general information calls during emergency situations.

For emergency updates you can call these numbers:

  • City Information Line (recorded message): 512-754-2291
  • Electrical Outages - Electric Utility: 512-393-8313
  • Water / Sewer Problems: 512-393-8010
  • San Marcos Road Conditions-Public Services: 512-393-8036
  • State Road Conditions: 800-452-9292