Create an Account - Increase your productivity, customize your experience, and engage in information you care about.
Show All Answers
*If you have any issues, please call 512.393.8400 during business hours.
To reserve workout time at the Activity Center, please visit www.sanmarcostx.gov/wwactivitycenter
To reserve Pickleball time at the Activity Center, please visit www.sanmarcostx.gov/wwpickleball
Please visit the following link to select your site/event center, view availability and check pricing: http://sanmarcostx.gov/3220/Facility-Rental
*For assistance, please contact Activity Center Staff at: 512-393-8280
Please view the pet licenses & registration page.
Visit the license and registration page.
Please view the
In order to insure the proper operation of a backflow assembly, it must be tested and certified upon installation and periodically thereafter as required by state code. If the hazard (substance you are protecting against) is considered a high hazard (e.g., a hazard that can cause health problems), the City requires that the device be tested annually.
If the hazard is considered a low hazard (e.g., the hazard effects only the taste and odor of the water), the City requires testing every 3 years. The Texas Commission on Environmental Quality oversees the state requirements. For more information please call 512-393-8010.
Yes, but spots are subject to availability. We cannot reserve a spot without payment.
Drop off starts promptly at 7:30 am, pick up is until 5:30pm; you can drop off or pick up your child at any time throughout the day wherever the campers are.
Yes, this can be found at each camp starting the first week of camp. You can also pick up a paper copy from your site.
Yes, breakfast and lunch will be provided by SMCISD.
A Certificate of Convenience and Necessity (CCN) is issued by the State of Texas Public Utility Agency (PUC) to allow orderly, efficient and cost effective extension of water and/or wastewater services to developing areas. The CCN grants exclusive retail service rights to the water and/or wastewater service provider (City of San Marcos).
Multiple subdivisions and developers have requested extension of water and wastewater services to developing areas in the ETJ outside the existing CCN boundaries. The City has agreed to these requests and has applied to add those areas and adjacent areas to the CCN. Requests to amend the CCN are a normal step with development.
No, properties in the ETJ will not be required to connect. If they desire central sewer service, they will be eligible to connect to the system.
No, inclusion or exclusion of a given property in a CCN has no bearing on annexation.
No, this does not give taxing authority or require any payments. If a property chooses at some point to connect to City utility service, they would pay for service at that time as does any other utility customer.
The PUC rules require the City notify all affected county governments, water and wastewater retail providers, municipal utility districts, ground water districts and property owners in the areas proposed for coverage. The City has sent 3600 + letters to provide required notice, as well as, publishing the notice in four local newspapers.
Pipelines would necessarily cross areas in between and it is best engineering and efficiency practice to serve those areas, if and when properties would choose to connect, such as when on-site septic systems need replacement.
Comments may be filed by all property owners with the PUC for their use in consideration of the application. Properties larger than 25 acres have specific rights to request “opt out” of the CCN areas by filing objections as specified in the notice
No, glass vases are not allowed in the cemetery at all. Vases that are made of a compliant material and are attached to the base of the monument are allowed. Another option is an inverted vase that can be purchased from a local monument company, or a piece of PVC pipe that is flush with the ground to put artificial flowers in.
These items are allowed as long as the items are on the monument and are not in the way of mowing and/or weed eating. The items are allowed for a period of two weeks, and after that time or when they become a hazard to mowing they will be removed. If you want the items, please remove them before the two week period ends.
Generally a permit is not required, but any person wanting to sell goods or services, or to solicit monetary donations door to door must apply with the San Marcos Police Department for a peddler’s or solicitor’s identification card. Contact the San Marcos Police Department in person at 2300 South I-35, San Marcos, Texas 78666 or contact SMPD Sgt. Mizanin by telephone at 512-754-2205. The fee for issuance of the card is $10.00 and the card is valid for 90 days. Specific rules for door to door solicitation are set out in
Be sure to check the appearance date on your citation and to make contact with the Court on or before the date indicated.
If you lost your citation, contact the Court immediately to see if they can locate your citation information and determine your scheduled appearance date.
The City has no obligation to entertain request to purchase City owned land. Nonetheless, if the City wishes to entertain a request to purchase land, it must follow procedures set out in the Texas Local Government Code governing sales of real property by municipalities. Upon receipt of your inquiry, the City will conduct an internal review to determine whether the property may be needed for future projects or whether the property is unneeded surplus property. If City staff determines that the property is suitable for disposition, it will seek authorization from the San Marcos City Council to advertise the property for sale to the highest bidder. The City Council reserves the right to accept the highest bid or reject all bids.
You may review the eligibility requirements and standards of conduct applicable to most board and commission members in Chapter 2 of the San Marcos City Code
If you wish to report a possible violation of a zoning regulation or restriction you may contact the City's Code Enforcement Department at 512-393-8440. If you have general questions about the applicability of any zoning regulations to your property, you may contact the City's Development Services Department, Planning Division at 630 East Hopkins Street, San Marcos, Texas 78666 (Second Floor of the Municipal Building) or by telephone at 512-393-8230. Occupancy restrictions limiting the number of unrelated adults in single family and other residential zoning districts are set out in Section 188.8.131.52 of the Land Development Code. General zoning requirements and restrictions are located in the Chapter 4 of the City's Land Development Code, which is available online.
Alternatively, you may file a citizen complaint as discussed under "How do I file a citizen complaint?" (see FAQ listing further below).
If you are experiencing ongoing problems with barking dogs, you may wish to contact the Hays County Dispute Resolution Center (HCDRC) at 512-878-0382. The HDRC may help you to mediate an amicable resolution with the dog's owner or caretaker.
Please be sure to check the appearance date on your citation and to make contact with the Court on or before the date indicated.
If you lost your citation, contact the Court immediately to see if they can locate your citation information and determine your schedule appearance date. The Court will provide you with additional information regarding whether you may be eligible for a dismissal of the citation upon returning any overdue books or library materials.
When you have returned your library books or library materials to the Library you will receive a compliance letter which you will need to submit to the prosecutor at the City Attorney's Office located at 630 East Hopkins Street. If all requirements have been met a dismissal will be prepared and forwarded to the Municipal Court. If you have any questions regarding the compliance letter please contact the City Attorney's office by telephone at 512-393-8150.
If you have any questions regarding requirements for a permit, you may contact the City Attorney's Office by telephone at 512-393-8150.
Specific requirements for a permit are available in Chapter 90 - Limousine and Taxicab Permits
The City's municipal court prosecutor will evaluate the complaint to determine whether the complaint alleges a violation over which the City's Municipal Court of Record has jurisdiction and whether the violation can be proven beyond a reasonable doubt. The municipal court prosecutor retains prosecutorial discretion as to whether or not to pursue prosecution of the case.
Complaint forms are also available online on the City Attorney Forms and Documents page.
If you believe there has been a violation of the City's wrecker ordinance, please contact the Chief of Police at 2300 South I-35, San Marcos, Texas 78666 or by telephone at 512-753-2100.
For any other towing related complaint, you may file a claim in a Justice of the Peace (Small Claims) Court or other court having jurisdiction over the matter.
It is recommended you consult a private attorney, if you believe you have a private civil claim against a towing company or wrecker service.
Requirements of the City's wrecker ordinance are set out in Chapter 90, Article 4 of the San Marcos City Code
Hays County has created a COVID-19 Vaccine FAQ page.
Best practices and helpful information are currently available on the City of San Marcos website and on the CDC website.
Police officers have no legal requirement to request documentation from any individual about why they are traveling.
Testing locations can be found here on the City’s website. The testing stations offer oral swab tests. Anyone is eligible to participate in the testing, with or without symptoms present. An appointment is required, no walk-ups are allowed. You will need an ID or insurance card to make an appointment. Appointments can be made by scanning the QR code on the attached flyer or visiting Curative’s website. The testing is provided at no cost to the individual and is available to anyone, whether or not they reside in Hays County. Curative is now billing private insurance companies for test services, but there will be no out-of-pocket cost to the individual being tested. Those without insurance will not be turned away and will receive the test for free.
Testing is provided at no cost to the individual and is available to anyone, whether or not they reside in Hays County. Curative is now billing private insurance companies for test services, but there will be no out-of-pocket cost to the individual being tested. Those without insurance will not be turned away and will receive the test for free. Testing locations can be found here on the City’s website
Yes, people with no health insurance have the option of getting tested at a public health lab or at a private lab. Testing locations can be found here on the City’s website.
You should call your health care provider or the local health department if you are experiencing fever above 100.4 along with cough, chest congestion, or shortness of breath. You will be asked a series of questions to determine whether you meet certain testing criteria before you can be tested.
Testing criteria includes having fever, cough, shortness of breath PLUS:
- have had close contact with a confirmed case,
- have traveled to a location with ongoing transmission of COVID-19,
- have risk factors for getting very sick from COVID-19, or
- being hospitalized with COVID-19 symptoms even if you do not have any risk factors.
No travel restrictions have been implemented at the airport. However, the travel restrictions in place nationwide do apply to people traveling to and from our airport. We will provide ongoing updates.
Evictions are civil matters between landlord and tenant and are presided over by our local Justices of the Peace.
On Tuesday, April 7, 2020, the San Marcos City Council passed an ordinance requiring a landlord to provide a Notice of Proposed Eviction prior to issuing an actual Notice to Vacate. The San Marcos ordinance gives tenants a 90-day period to cure any delinquency as a result of the COVID-19 pandemic.
General information for tenants, including eviction and foreclosure moratoriums, can be found on the City’s Info for Tenants and Homeowners page and Lease-Tenant Resources page.
Resources and information are available for San Marcos residents affected by COVID-19. We’ll post links below as they become available during this rapidly-changing situation. Click here for information for tenants and landlords and utility, rent, and mortgage assistance options at a glance. More information can be found on our Resident Resources page.
The best resource is still the CDC’s site and the several pages they have created specifically to answer questions for various segments of our communities about the COVID-19 situation. We also have helpful info on the City’s COVID-19 Information page and the Hays County Emergency Operations Center.
The WSRCA team is committed to meeting the needs of job seekers and employers in our nine-county region as a result of COVID-19, and want to ensure that the health and safety of our customers and staff are taken into consideration in these difficult times. Although the career centers currently remain open, there are several options you may choose to receive services: in person, on the Workforce Solutions website, Work in Texas website, or via phone at 512-244-2207, or toll free at 1-866-518-0576.
San Marcos Area Chamber of Commerce is Seeking your Feedback. Please take a few minutes to complete this brief survey to help us better understand how COVID-19 is impacting your business.
Dog Park, Skate Park, Hays County Veterans Memorial, neighborhood parks, natural areas, and riverfront parks (except Capes Camp and Thompson’s Island) are open and proper social distancing must be maintained while visiting. Playgrounds, restrooms, basketball courts, and tennis courts are also open. In an effort to assist with social distancing and prevent gathering, the fencing will remain in City Park and Rio Vista Park limiting access to park amenities such as picnic tables and pavilions. BBQ grills and pop-up shelters are not permitted since picnic table sites will be unavailable. Riverfront park parking is available at the City Park parking lot and street side on Cheatham Street and CM Allen Pkwy. Rio Vista Park Parking lot is closed due to construction. Please avoid active construction zones in portions of Rio Vista Park for the San Marcos Shared Use Path Trail project. Capes Camp and Thompson’s Island will remain closed due to safety concerns from the 2015 flood. For a complete list of parks that are open and closed click here. All City of San Marcos public facilities are closed through the end of January to help ensure that COVID-19 case counts remain low among City staff and within the overall community. The Grant Harris, Jr. Building (Parks and Recreation Office), Activity Center, and the Discovery Center are closed. The City will continue to evaluate service levels and facility reopenings as the COVID-19 response continues and evolves. The status of all City events/openings is subject to change at any time.
Dog Park, Skate Park, Hays County Veterans Memorial, neighborhood parks, natural areas and riverfront parks (except Capes Camp and Thompson’s Island) are open and proper social distancing must be maintained while visiting. Playgrounds, restrooms, basketball courts, and tennis courts are also open. In an effort to assist with social distancing and prevent gathering, the fencing will remain in City Park and Rio Vista Park limiting access to park amenities such as picnic tables and pavilions. BBQ grills and pop-up shelters are not permitted since picnic table sites will be unavailable. Riverfront park parking is available at the City Park parking lot and street side on Cheatham Street and CM Allen Pkwy. Rio Vista Park Parking lot is closed due to construction. Please avoid active construction zones in portions of Rio Vista Park for the San Marcos Shared Use Path Trail project. Capes Camp and Thompson’s Island will remain closed due to safety concerns from the 2015 flood. Remember to wash your hands before and after visiting public places, and throughout your time in the parks practice proper social distancing. Do not touch surfaces such as handrails, fences, and benches. Most facilities are now open however, programs and events are cancelled/postponed until further notice. For a complete list of parks that are open and closed click here. All City of San Marcos public facilities are closed through the end of January to help ensure that COVID-19 case counts remain low among City staff and within the overall community. The Grant Harris, Jr. Building (Parks and Recreation Office), Activity Center, and the Discovery Center are closed. The City will continue to evaluate service levels and facility reopenings as the COVID-19 response continues and evolves. The status of all City events/openings is subject to change at any time.
Riverfront parks, neighborhood parks, natural areas, playgrounds, basketball courts, tennis/pickleball courts, and restrooms are open except for Capes Camp and Thompson’s Island. They are closed. Playgrounds, restrooms, basketball courts, and tennis courts are also open. In an effort to assist with social distancing and prevent gathering, the fencing will remain in City Park and Rio Vista Park limiting access to park amenities such as picnic tables and pavilions. BBQ grills and pop-up shelters are not permitted since picnic table sites will be unavailable. Riverfront park parking is available at the City Park parking lot and street side on Cheatham Street and CM Allen Pkwy. Rio Vista Park Parking lot is closed due to construction. Please avoid active construction zones in portions of Rio Vista Park for the San Marcos Shared Use Path Trail project. For a complete list of parks that are open and closed click here. All City of San Marcos public facilities are closed through the end of January to help ensure that COVID-19 case counts remain low among City staff and within the overall community. The Grant Harris, Jr. Building (Parks and Recreation Office), Activity Center, and the Discovery Center are closed. The City will continue to evaluate service levels and facility reopenings as the COVID-19 response continues and evolves. The status of all City events/openings is subject to change at any time.
Running, hiking, biking, and walking, while practicing proper social distancing in open parks and natural areas. Chain link fencing currently in use around the river parks will be adjusted to provide access to trails and the river between City Park and Rio Vista Park. In an effort to assist with social distancing and prevent gathering, the fencing will remain in City Park and Rio Vista Park limiting access to park amenities such as picnic tables and pavilions. BBQ grills and pop-up shelters are not permitted since picnic table sites will be unavailable. If you bring in play equipment, do not share it with others outside your family and take it with you when you leave. Visiting parks and natural areas are a great way to get your steps in, walk a furry friend, explore a new trail, or try to top a personal best mile. For a complete list of parks that are open and closed click here. For more info on social distancing click here.
Social distancing is defined as maintaining a six-foot distance between you and other individuals. It is especially important now to help combat the spread of the COVID-19. For more info on social distancing click here.
Yes. Please follow CDC guidelines, remember to wash your hands before and after visiting public places, and throughout your time in the parks practice proper social distancing. Do not touch surfaces such as handrails, fences, and benches. For a list of park and playground guidelines click here and select the “Park, Playground, and Court Guidelines.” The City will continue to evaluate service levels and facility reopenings as the COVID-19 response continues and evolves. The status of all City events/openings is subject to change at any time.
No. Please follow the guidance of the CDC and refrain from public spaces if you are not feeling well.
Yes. It’s important to refrain from touching surfaces such as railings, guardrails, water fountains, play equipment, and benches and picnic tables when visiting the parks.
Bathrooms/restrooms are open in all parks.
Yes, however individual play and household play only is encouraged. Outdoor pickleball and tennis courts - double play is allowed. Outdoor basketball courts - dribble, shoot, and participate in other ball handling drills or activities alone or with household members. For a list of park and playground guidelines click here and select the “Park, Playground, and Court Guidelines.”
The parks are meant to be used for physical exercise and enjoying nature. Please refrain from sitting on benches and avoid all surfaces as the virus can be spread through touch. Please throw your trash away in the appropriate receptacle.
Yes, cycling is an exercise that can be performed individually in our neighborhood parks and natural areas (except Blanco Shoals Natural Area). Please note that riverfront parks are closed. Please maintain a minimum of six feet from other individuals. Wipe down your bike before and after your ride and remember to wash your hands before and after public activities.
Yes, it is perfectly acceptable to maintain a healthy and active lifestyle by walking in neighborhood parks and natural areas. Please remember to maintain a minimum of six feet between you and others and wash your hands before and after your walk. For a complete list of parks that are open and closed and guidelines on park usage click here.
As of now, Dog Park, Skate Park, riverfront parks, neighborhood parks, and natural areas are open and available for engaging in physical activity. All City of San Marcos public facilities are closed through the end of January to help ensure that COVID-19 case counts remain low among City staff and within the overall community. The Grant Harris, Jr. Building (Parks and Recreation Office), Activity Center, and the Discovery Center are closed. The City will continue to evaluate service levels and facility reopenings as the COVID-19 response continues and evolves. The status of all City events/openings is subject to change at any time.
In response to the recent spike in COVID-19 cases, the City of San Marcos Parks and Recreation Department has canceled the upcoming sessions of Summer Fun and Discovery Camp. Previously scheduled to start on July 13, both programs have been suspended for the year. Those who have already registered will be notified and will receive a full refund.
Rio Vista Pool is closed for the summer. The indoor pool at the Activity Center is currently closed through the end of January. Reservations will begin 5 days prior to the scheduled reopening date. The City will continue to evaluate service levels and facility reopenings as the COVID-19 response continues and evolves. The status of all City events/openings is subject to change at any time.
No. All City of San Marcos public facilities are closed through the end of January to help ensure that COVID-19 case counts remain low among City staff and within the overall community. The Grant Harris, Jr. Building (Parks and Recreation Office), Activity Center, and the Discovery Center are closed. As of December 28, 2020, all Activity Center memberships were suspended when we temporarily closed the doors of the Activity Center for COVID prevention safety measures. Activity Center Memberships will be extended for the amount of time (days) the Activity Center has been closed. Reservations will begin 5 days prior to the scheduled reopening date. The City will continue to evaluate service levels and facility reopenings as the COVID-19 response continues and evolves. The status of all City events/openings is subject to change at any time.
No. All City of San Marcos public facilities are closed through the end of January to help ensure that COVID-19 case counts remain low among City staff and within the overall community. The Grant Harris, Jr. Building (Parks and Recreation Office), Activity Center, and the Discovery Center are closed. The City will continue to evaluate service levels and facility reopenings as the COVID-19 response continues and evolves. The status of all City events/openings is subject to change at any time.
Some workshops and programs are now available for registration. Visit ActiveNet for more information and to register. All City of San Marcos public facilities are closed through the end of January to help ensure that COVID-19 case counts remain low among City staff and within the overall community. The Grant Harris, Jr. Building (Parks and Recreation Office), Activity Center, and the Discovery Center are closed. The City will continue to evaluate service levels and facility reopenings as the COVID-19 response continues and evolves. The status of all City events/openings is subject to change at any time.
Facility reservations have been canceled through January 2021. All City of San Marcos public facilities are closed through the end of January to help ensure that COVID-19 case counts remain low among City staff and within the overall community. The Grant Harris, Jr. Building (Parks and Recreation Office), Activity Center, and the Discovery Center are closed. The City will continue to evaluate service levels and facility reopenings as the COVID-19 response continues and evolves. The status of all City events is subject to change at any time.
The tennis courts at Rio Vista park are open. For a list of park and court guidelines click here and select the “Park, Playground, and Court Guidelines.” All City of San Marcos public facilities are closed through the end of January to help ensure that COVID-19 case counts remain low among City staff and within the overall community. The Grant Harris, Jr. Building (Parks and Recreation Office), Activity Center, and the Discovery Center are closed. The City will continue to evaluate service levels and facility reopenings as the COVID-19 response continues and evolves. The status of all City events/openings is subject to change at any time.
Riverfront park parking is available at the City Park parking lot and street side on Cheatham Street and CM Allen Pkwy. Rio Vista Park Parking lot is closed due to construction. Please avoid active construction zones in portions of Rio Vista Park and City Park for the San Marcos Shared Use Path Trail project.
Help us keep rumors from scaring, confusing, and even harming our residents. We will debunk any false rumors and provide correct information on this page.
No evacuations have been ordered in San Marcos. Guadalupe County has issued voluntary evacuations along the San Marcos River downriver of San Marcos. IF EVACUATIONS ARE ORDERED, THEY WILL BE POSTED AT WWW.SANMARCOSTX.GOV AND ON CITY SOCIAL MEDIA. Be sure to register your phone at www.warncentraltexas.org for emergency alerts, including evacuation orders in your area.
Yes. Certified Food Manager certificates are approximately an eight hour training program with an exam following and are valid for five years. https://www.dshs.texas.gov/food-managers/certification.aspx
No. at this point the Texas Department of Health Services do not allow local jurisdictions from issuing food handler or food manager certificates. These must be obtained from a licensed provider. https://www.dshs.texas.gov/food-managers/certification.aspx
Currently there are no regulations barring the sale of whole local produce to Fixed Food Establishments. Owners and managers will use their discretion when deciding to obtain food product from any source.
The Texas Department of State Health Services has these guidelines on their website https://www.dshs.texas.gov/foodestablishments/cottagefood/default.aspx
Fixed food establishments must obtain a TFE permit when:
-Providing and serving food off site to the public. This does not include catered office luncheons, private parties, or weddings.
- When operating outside the normal bounds of the Fixed Food Establishment permit. e.g. a mixed drinks only bar hosting a food event on site for the weekend, or a Fixed Food Establishment preparing food/drinks outside a building and outside the bounds of the originally approved permit.
No. A mobile unit currently permitted with the City of San Marcos is not required to apply for an additional temporary permit when participating in special events.
A helpful guide to navigating the TFER has been provided by TX DSHS. It is called the Regulatory Quick Reference. This can be used to quickly reference the TFER and further details the 1-47 violations. You may view the Regulatory Quick Reference on the City website at this link. http://www.sanmarcostx.gov/579/Food-Establishment-Scores
TFER requires Mobile Food Units to report to their designated Central preparation facility daily. This requirement will not change if parked at a Food Truck park.
(b) Central preparation facility.(1) Supplies, cleaning, and servicing operations. Mobile Food Units shall operatefrom a central preparation facility or other fixed food establishment and shall report to such location daily for supplies and for cleaning and servicing operations.
Participants in a food judging contest will require a Temporary Food Establishment permit if any foods are prepared and served to persons, other than judges of the contest, regardless if a fee is charged.
If a judging contest participant meets the above criteria for requiring a food permit all foods must be prepared on site with no storage or preparation of foods at a residence.
If a participant only provides samples of food to judges during the contest no Temporary Food Establishment permit will be required.
The responsibility of the Food Handler at a Temporary Food Establishment is to oversee the operation to minimize the potential of a health hazard and verify permit requirements are being met. A Food Handler is not able to oversee the food preparation and service if not actively present in the booth.
No. Events associated with SMCISD events are still required to obtain a permit. If the association, club, booster, etc, are able to demonstrate a non-profit status or letter showing that they fall under the SMCISD governmental agency exemption, then the fee is waived. If not, the fee is $53.00.
HACCP stands for hazard analysis critical control point, this is a food safety system generally utilized by food manufacturers and harvest facilities. HACCP requires detailed plans and records to be written and kept by the establishment to insure that food safety is achieved before distribution to the public. Retail food establishments will be required to submit a HACCP plan to the COSM Environmental Health Department if they utilize the following specialized processes:
-Smoking food as a method of food preservation rather than as a method of flavor enhancement;
-Using food additives or adding components such as vinegar: to preserve/render non-time/temperature control for safety food;
-Packaging time/temperature control for safety food using Reduced Oxygen Packaging method except where the growth of Clostridium botulinum and Listeria Monocytogenes are controlled;
-Operating a molluscan shellfish life-support system display tank used to store and display shellfish that are offered for human consumption;
-Custom processing animals that are for personal use as food and not for sale or service in a food establishment;
-Preparing food by another method that is determined by the regulatory authority to require a variance; or
-Sprouting seeds (such as alfalfa or wheat grass) or beans in a retail food establishment.
You may contact the Code Compliance-Environmental Health Division for additional information regarding HACCP.
Staff is currently working on a variance application that customers may fill out and return for consideration. The application will detail how to submit a request of your intentions with justification of why the request should be given and how the rules and public safety will still be met. TFER currently states:
§228.243. Variances.(a) Modifications and waivers. The regulatory authority may grant a variance by modifying or waiving the requirements of these rules if in the opinion of the regulatory authority a health hazard or nuisance will not result from the variance. If a variance is granted, the regulatory authority shall retain the information specified in subsection (b) of this section in its records for the food establishment.(b) Documentation of proposed variance and justification. Before a variance from a requirement of these rules is approved, the information that shall be provided by the person requesting the variance and retained in the regulatory authority's file on the food establishment includes:(1) a statement of the proposed variance of the rule requirement citing relevant rule section numbers; (2) an analysis of the rationale for how the potential public health hazards and nuisances addressed by the relevant rule sections will be alternatively addressed by the proposal; and(3) a HACCP plan if required as specified in §228.244(c) of this title that includes the information specified in §228.244(b) of this title, as it is relevant to the variance requested. (c) Conformance with approved procedures. If the regulatory authority grants a variance as specified in subsection (a) of this section, or a HACCP plan is otherwise required as specified in §228.244(c) of this title, the food establishment shall:(1) comply with the HACCP plans and procedures that are submitted and approved as specified in §228.244(d) of this title as a basis for the modification or waiver; and(2) maintain and provide to the regulatory authority, upon request, records specified in §228.244(d)(4) and (5) of this title that demonstrate that the following are routinely employed:(A) procedures for monitoring critical control points; (B) monitoring of the critical control points; (C) verification of the effectiveness of an operation or process; and(D) necessary corrective actions if there is failure at a critical control point.
Open Records Release Request.
All permits are submitted electronically with a Fire Marshal Permit Application on the Fire Department Page
The Fire Marshal office answers all questions concerning the City’s code requirements and violations. For answers to your questions, please contact the Fire Marshal’s Office at 512-805-2600 or visit their webpage Fire Department.
Phone 512.393.8480. You can find the Fire Marshal’s contact information in the staff directory.
ISO classifies communities from 1 (the best) to 10 (the worst) based on how well they score on the ISO Fire Suppression Rating Schedule, which grades such features as water distribution, fire department equipment and manpower and fire alarm facilities. ISO field representatives use the schedule when surveying a community's fire protection capability. The score that is determined from applying the Fire Suppression Rating Schedule is translated into a public protection classification.
The current rating inside the city is a 2/9. For more information on ISO ratings from the State Fire Marshal Office, please visit the State Fire Marshal Texas Department of Insurance Public Protection Classification (PPC) page. www.tdi.texas.gov/fire/fmppcfaq.html.
Information on how to become a Texas Firefighter may be found on the Texas Commission on Fire Protection website.
Yes. Applications are only available on-line during the application period. The next Firefighter Civil Service Exam is October 23, 2020. This eligibility list will be in effect for a period of one year from the test date or until the list has been exhausted, whichever occurs first. Please apply at www.sanmarcostx.gov/jobs. Questions? Contact our Human Resource Department, Ph: 512.393.8066.
Applications are only accepted on-line during open enrollment through our Human Resources Department. The next Firefighter Civil Service Exam is October 23, 2020. This eligibility list will be in effect for a period of one year from the test date or until the list has been exhausted, whichever occurs first. Go to www.sanmarcostx.gov/jobs to apply.
No. Applications are only accepted when a test date is established. The eligibility list will be in effect for a period of one year from test date or until the list has been exhausted, whichever occurs first. Questions? Please contact our
Depends. You must at least hold a Texas Department of State Health Services DSHS Emergency Medical Services Certification but the level of EMT can change each hiring process. The hiring requirements will be outlined with each hiring announcement posted on the City of San Marcos HR page. If you have any questions about your status with the Department of State Health Services, contact them through Texas DSHS Website.
No. The San Marcos Fire Department does not utilize volunteer firefighters. We have a fully paid fire department staff. If you would like to observe the operations of the Department you may schedule a ’Ride-Along’. To schedule a Ride-Along, please click on this link: Ride Along with SMFD. At least a two week notice is required and you must complete an application complete with a background check.
The Fire Pay Schedule and other useful documents are located in the Human Resources Department - Civil Service Recruitment section.
Submit the completed form to the City of San Marcos Human Resources Department for eligibility verification. After Human Resources signs the form, it should be turned in to the Community Initiatives Office in the Development Services Department. Please include a copy of the Good Faith Estimate for the primary loan with your application. Anyone included as co-borrowers on the primary mortgage loan must also be included as co-applicants for the program.
Governor Greg Abbott has issued an executive order limiting certain businesses and services as part of the state’s efforts to contain the spread of COVID-19.
The order includes the following:
All businesses should continue to follow the minimum standard health protocols from DSHS. For details and a full list of guidelines, openings, and relevant dates, visit http://open.texas.gov.
Reminders for those going out:
View the Governor’s Executive Order.
Beginning May 1, Texans are allowed to leave home to provide or obtain essential services or reopened services (restaurants, retailers, theaters, malls); however, social gatherings and in-person contact with people who are not in the same household should still be minimized.
Yes. COVID-19 is still a threat to public health, and it is up to us as individuals to practice good hygiene to reduce risk. Keep a six foot distance between yourself and others, wash your hands frequently, avoid touching your face, stay home if you are feeling sick, and wear a cloth mask when out in public.
Guidelines for people over the age of 65 are posted on pages 6 and 7 in Texans Helping Texans: The Governor’s Report to Open Texas. These guidelines include:
To determine your occupancy limit, please contact the San Marcos FD Prevention Division at (512) 805-2600 or firstname.lastname@example.org, and an Inspector will respond to your location and calculate your allowed occupancy.
Yes, individual businesses can require face coverings be worn by customers upon entry.
It is preferable to allocate 1 to 2 hours in the morning hours for at-risk customers. This allows them to access the facility early in the day before other customers have occupied the space.
Restaurants may remain open for dine-in service, but at a capacity not to exceed 50% of total listed indoor occupancy, beginning Monday, June 29, 2020.
All bars and similar establishments that receive more than 51% of their gross receipts from the sale of alcoholic beverages are required to close at 12:00 PM June 26, 2020. These businesses may remain open for delivery and take-out, including for alcoholic beverages, as authorized by the Texas Alcoholic Beverage Commission.
All businesses currently operating at 25% capacity can expand their occupancy to 50% with certain exceptions. Full details are listed at https://open.texas.gov/
Effective May 8, 2020, salons and barber shops may operate provided they can ensure at least 6 feet social distancing between operating work stations and service of one customer at a time per stylist. Because of the proximity between individuals in these facilities, stringent compliance with these protocols is strongly recommended: https://gov.texas.gov/uploads/files/organization/opentexas/OpenTexas-Checklist-Barber-Shops.pdf
Gyms and exercise facilities and classes may operate up to 50% of the total listed occupancy of the gym or exercise facility. Locker rooms and shower facilities must remain closed, but restrooms may be open. Employees and contractors of the gym or exercise facility are not counted towards the 25% occupancy limitation. Full safety checklist: https://gov.texas.gov/uploads/files/organization/opentexas/OpenTexas-Checklist-Gyms-Exercise-Facilities.pdf
Movie theaters may open at 50% capacity.
Museums and libraries may open at 50% capacity.
Please contact the COVID-19 Business Hotline at (512) 393-5930.
All City facilities that are currently closed, including the public library, parks and playscapes, will remain closed at this time and opening will be evaluated in coordination with the results of the additional state testing.
River parks, greenspaces and nature trails are open to the public but caution is still advised. In addition, the Dog Park is now open. For a listing of open and closed parks and greenspaces, visit www.sanmarcostx.gov/covid19parksinfo
Consistent with the actions taken by many individuals across the state, consider wearing cloth face coverings (over the nose and mouth) when participating in the adult recreation sports event and practice. If available, individuals should consider wearing non-medical grade face masks. Spectators should avoid being in a group larger than 10 individuals. Within these groups, individuals should, to the extent possible, minimize in-person contact with others not in the individual’s household. Minimizing in-person contact includes maintaining 6 feet of separation from individuals.
The Families First Coronavirus Response Act (FFCRA or Act) requires certain employers to provide their employees with paid sick leave and expanded family and medical leave for specified reasons related to COVID-19. For more information, contact 1-866-487-9243.
Religious services may remain open and are advised to maintain minimum standard health protocols. This also applies to funeral services, burials, and memorials.
You can find a link to the Open Texas Report at www.sanmarcostx.gov/opentexas. Full details are also listed at https://open.texas.gov/
The Governor has issued an executive order stating outdoor gatherings of 100 or more people must be approved by local governments, with certain exceptions. In San Marcos, the special event permit process still applies, such as for large gatherings, concerts, festivals, etc. Contact the San Marcos Fire Marshal’s office for more information.
Click here to check availability. Call 512.393.8400 during business hours to reserve your date.
This is dependent on the facility you choose, the hours you use it for, your residential status, and if you need security or permits.
Yes, but you must pay an extra fee for security to be present.
You can set up times when you are reserving the facility. Set up and clean up time must be factored in to your rental times.
Only if alcohol is present or attendance reaches 125 or more.
The City has some funds secured and working on a contract. A variety of resources would be utilized including private vets and mobile clinics.
The pros and cons of policies, procedures, and initiatives were assessed by the committee; also looking at creative solutions to managing intake.
We've had to close intake a few times recently due to overcrowding (from an additional 176 animals from the seizure case); owners wishing to surrender their animals were referred to other resources or asked to delay bringing their pet to the shelter.
The committee will look at this eventually, as a City of San Marcos Ordinance revision will occur upon completion of the implementation plan. City staff meets regularly with regional government partners to discuss the regional impact, contracts, and initiatives.
Extended hours only began in January, so it's too soon to show an impact. Plans are also in place to increase adoptions through off-site events. Budget requests are being considered to increase staff, which might allow for more days/hours open for adoptions. Events and locations outside of San Marcos require coordination with other government partners.
The government partners receive updates from the implementation plan committee, but their meetings have mainly been to discuss operations and contracts. The request for the government partners meeting minutes has been noted.
The shelter does not have the space to provide services to non-shelter animals, but we are looking at a variety of alternatives including private veterinary offices and mobile services.
We have been doing more in regards to visibility and promotions and will continue to do so. Others in the audience confirmed the tremendous increase and impact.
Committee members are already involved in the animal community and those perspectives should filter into the committee through them. Priorities identified so far by the committee include bolstering the involvement of those mentioned.
We are working on improving the rescue process and it is one of the new Program Coordinator's priorities. Budget requests are being considered to increase staff, which might allow for more staff time dedicated to the rescue program.
Some notice will be given prior to the survey closing, but it will be open through April.
Send email to email@example.com
Some needs and costs are already known just form the basic shelter operations standpoint. The cost estimates for the implementation plan cannot be determined until the implementation plan is finalized in June and City Council provides direction.
Because current-year budgets will start in October, San Marcos and the regional partners will need to work quickly to fund any year 1 components. The success of the plan depends on collaboration among all partners, but the duty to implement fall on the shelter staff.
The City of San Marcos has many needs and considerations; it will take time to allocate funding and dedicate staff time. Although 5 years is allowed, we will work as quickly as we can.
Those programs are under review and should be rolled out soon.
We have some funding available and are trying to get some clinics going soon.
The statistics are on our website; please keep in mind that other cities in Hays County have different ordinances and the shelter only handles cats in San Marcos or cats brought to the shelter from other areas of the county.
Yes, and we are looking at initiatives that are easy to achieve; these initiatives have come up repeatedly through the committee's work and we anticipate they'll be included in the plan.
Cats and large dogs. There may be additional factors, such as the large renter population in San Marcos and the low-income levels, that the committee needs to review to determine how we can best improve the live outcome rate for both cats and dogs.
It is being discussed and improving the rescue process is a priority.
That has come up during the committee's work and the prioritization is still to be determined. We are definitely interested in solutions for large dogs as identified by the data.
We will work with our government partners to cost-share as well as with organizations such as Best Friends and Maddie's Fund to secure funding.
We are simplifying our process and contract; we will make individual contacts and request collaboration.
We are now connected to Best Friends and plan to explore that partnership further.
Unfortunately, because the shelter falls under a municipality and not a 501 (c)(3) non-profit, we are not eligible for fundraising programs such as that one.
All communications/information departments have been working together. For example, they're sharing Facebook posts originated in San Marcos. We are also relying on the general public to spread awareness through their own networks.
We have achieved a consistent increase in the live outcome rate and we would appreciate assistance in sharing the good news to combat any negative perceptions.
Staff will give a presentation to San Marcos City Council on June 18 including the proposed plan, timelines, cost estimate, and benchmarks of success. At that time, we expect to receive feedback and direction on taking it to a regular City Council meeting.
Yes; also, the implementation plan currently includes spay/neuter across the entire community.
Written comments can be submitted to the City Council at any time and people can sign up to speak at the regular City Council meetings. We are capturing all comments received at the public input meetings as well as through the email address firstname.lastname@example.org and will make all available to the City Council.
Shelter animals are spayed/neutered on-site at the shelter.
A veterinarian is on-site for surgeries and is available as needed for other medical issues or concerns.
Community spay/neuter will not be performed at the shelter; instead, we contract with various vets and other services such as Emancipet.
Yes, and that is a recurring theme in the implementation plan.
We are working on a system to track donations specific to treatments, and we’re also working on a foster program to help those animals find the proper environment for the duration of treatment.
We are in the process of adjusting the space for each to maximize the amount of space to make adoptable animals more visible. Restricted areas will be marked with a notice that entry past a certain point is limited to staff only due to the risk of exposure to dangerous and contagious animals.
We will do our best to cost out each year of the implementation plan for the City Council. However, budget requests for Fiscal Year 2020 (beginning October 1, 2019) were submitted earlier this year based on the estimated funds needed to bolster core services. Once that is done, we can focus on funding the implementation plan over the next 5 years. There is some overlap, so some of the initiatives in the implementation plan may have been included in the existing budget requests.
We have been holding regular meetings with them as well and keeping them up to date on the progress of the committee. We recognize that the implementation plan has a better chance of success if all entities’ policies and initiatives are closely aligned.
It is defined by some animal welfare organizations but it’s not as clearly defined or differentiated for a municipal animal shelter with open intake (meaning we take animals hit by a vehicle with no chance of survival, or owners who request we euthanize their animals so they don’t suffer). The directive we have from San Marcos City Council is to come up with an implementation plan to reach a 90% live outcome rate. We want to make sure we can meet that number but also not lose sight of being humane in all things we do.
We rely on fosters to help us promote the animal and showcase their behavior in a home environment (as animals often display different/less favorable behavior in the shelter). Between fosters, rescues, and our own advertising, we hope each animal will get the exposure they need to get adopted.
We are currently working on installing some sound baffles. We also had someone offer to help us play soothing music. We are starting a Task Force internal to the City to help move some of these projects along.
Meri just got adopted, after 165 days at the shelter.
It depends on each animal and their tolerance level. Different programs and breaks from the shelter can enhance quality of life. All of the components being implemented will hopefully make this a non-issue.
We do have some play areas now. The land adjacent to the shelter is City land but there are already other plans for it. We are anticipating the need for expanded and/or new space.
We do get volunteers from the college. One of the ideas we have for college students is to leave their pets at home and when they come to San Marcos, they can adopt an animal from the shelter and bring it back at the end of the semester or when the need arises.
We no longer charge a fee for volunteers.
Neighborhood Districts were created to replace our current options for medium and high density residential or neighborhood commercial development in existing neighborhood areas. Regulations in Neighborhood Districts are tailored to focus on compatibility, scale, and use in a more detailed and refined way than in undeveloped areas or preferred growth areas on our Comprehensive Plan. Our current zoning districts need to be replaced because they were designed to accommodate each development type the same way regardless of the location. For example, our current multi-family zoning district (MF-24) has the same standards whether it is located on Old Ranch Road 12, IH 35 or Springtown Way. Our Comprehensive Plan says that each of those areas should be developed differently and we need to tailor zoning districts to be appropriate in each of these areas. Click here to find out more information about the specific feedback received through the process that led to the creation of neighborhood districts.
No properties in the City will be zoned Neighborhood Districts until a property owner or the neighborhood requests a re-zoning and completes a new, more rigorous rezoning process. For more information about how the zoning process has changed click here.
Property owner requested zoning changes to neighborhood districts are appropriate in the following types of locations:
City initiated rezoning to neighborhood districts may take place after the completion of neighborhood studies if desired by the affected community.
In all cases designating a property as a neighborhood district will require a formal rezoning process where:
Single family homes within predominantly single family areas will remain substantially unchanged with the exception of the two items identified below:
Neighborhood Districts are a category of new zoning districts that were created as a result of the Code SMTX process. They are designed for compatibility with existing development and will replace our current zoning options for medium density or high density development. Some key standards that apply in all neighborhood districts include:
The individual districts and some of the key standards are described below. For more detailed information about how these districts compare to our current districts or the districts proposed for growth areas click here.
Neighborhood District - 3 (ND-3): The ND-3 district accommodates single family homes including some additional building types that can support affordable alternatives to home ownership such as smaller lots, attached homes, or a cottage court style product that includes single family homes that surround a common courtyard. Key standards in this district include:
Neighborhood District - 3.5 (ND-3.5): The ND-3.5 district may include single family homes but is intended for a mixture in smaller scale housing types and may include townhouses, duplexes, cottage courts, attached homes, and small multifamily. Key standards in this district include:
Neighborhood District - 4 (ND-4): The ND-4 district accommodates multifamily and townhouse living that is designed to fit in with a residential neighborhood character. Key standards in this district include:
Neighborhood District - 4M (ND-4M): The ND-4M district accommodates small multifamily, live/work, townhouse, mixed use and commercial building types that are designed to be located along commercial and pedestrian oriented corridors that act as gateways to residential areas. Key standards in this district include:
Paginas adicionales para visitar:
El condado de Hays ha creado una página de preguntas frecuentes sobre la vacuna COVID-19.
Las mejores prácticas e información importante están disponible en la página de internet de la Ciudad de San Marcos y en la página de los Centros para el Control y la Prevención de Enfermedades.
Los agentes de policía no tienen ningún requisito legal de solicitar documentación a ninguna persona sobre el motivo de su viaje.
Las ubicaciones de las pruebas se pueden encontrar aquí en el sitio de la Ciudad. Las estaciones de prueba ofrecen pruebas de torunda bucal. Cualquiera es elegible para participar en las pruebas, con o sin síntomas presentes. Se requiere una cita, no se permiten visitas sin cita previa. Necesitará una identificación o tarjeta de seguro para programar una cita. Las citas se pueden hacer escaneando el código QR en el folleto adjunto o visitando el sitio de Curative. La prueba se suministra sin costo para el individuo y está disponible para cualquier persona, resida o no en el condado de Hays. Curative ahora está facturando a las compañías de seguros privadas por los servicios de prueba, pero no habrá gastos de bolsillo para la persona que se somete a la prueba. Aquellos sin seguro no serán rechazados y recibirán la prueba de forma gratuita.
La prueba es sin costo para el individuo y está disponible para cualquier persona, resida o no en el condado de Hays. Curative ahora está facturando a las compañías de seguros privadas por los servicios de prueba, pero no habrá gastos de bolsillo para la persona que se haga la prueba. Aquellos sin seguro no serán rechazados y recibirán la prueba de forma gratuita. Las ubicaciones de las pruebas se pueden encontrar aquí en el sitio de la Ciudad.
Si, el público sin aseguranza medica tiene la opción de recibir el examen en un laboratorio público o privado. Ubicaciones para el examen se puede encontrar aquí en la página de la ciudad.
Debe de llamar a su proveedor de salud médica o al departamento de salud local si tiene una fiebre de más de 100.4 grados Fahrenheit acompañado de tos, congestión en el pecho, y dificultad para respirar. Le harán una serie de preguntas para determinar si cumple con el criterio para que le administren la prueba.
No se han implementado ningunas restricciones de viaje en el aeropuerto. Sin embargo, las restricciones de viaje a nivel nacional todavía aplican en nuestro aeropuerto. Seguiremos informándoles según las cosas cambien.
Los desalojos son asuntos civiles entre el propietario y el inquilino y están presididos por nuestros jueces de paz locales.
El martes 7 de abril de 2020, el Concejo Municipal de San Marcos aprobó una ordenanza que requiere que el propietario proponga un aviso de desalojo propuesto antes de formular un aviso de desalojo real. La ordenanza de San Marcos otorga a los inquilinos un período de 90 días para curar cualquier delincuencia resultado por la pandemia de COVID-19.
La información general para los inquilinos, sobre desalojo y ejecución hipotecaria, se puede encontrar en la página de la ciudad para inquilinos y propietarios de viviendas y en la página recursos de arrendamiento e inquilinos.
Hay recursos e información disponibles para los residentes de San Marcos afectados por COVID-19. Publicaremos enlaces cuando estén disponibles durante esta situación que cambia rápidamente. Haga clic aquí para obtener información para inquilinos y propietarios y opciones de asistencia de servicios públicos, alquiler e hipoteca de un vistazo. Puede encontrar más información en nuestra página de Recursos para residentes.
El mejor recurso para encontrar respuestas sobre la situación de COVID-19 en las comunidades sigue siendo la página de internet de Los Centros para el Control y Prevención. También tenemos información importante en la página de internet de la ciudad y en la página del centro de operaciones y emergencias en condado de Hays.
El equipo de WSRCA es cometido a satisfacer las necesidades de quienes buscan trabajo y de empleadores en nuestra región de nueve condados. Ellos quieren asegurarse de que la salud y la seguridad de nuestros clientes y empleados sean tomadas en cuenta durante estos tiempos difíciles. Aunque los centros profesionales permanecen abiertos actualmente, hay varias opciones que puede elegir para recibir servicios: en persona, en el sitio web de Workforce Solutions, en el sitio web de Work in Texas o por teléfono al 512-244-2207, o al número gratuito 1-866 -518-0576.
La Cámara de Comercio del Área de San Marcos está buscando sus comentarios. Tómese unos minutos para completar esta breve encuesta para ayudarnos a comprender mejor cómo COVID-19 está afectando su negocio.
In most cases the answer will be yes if you are having to use new piping and fittings etc. To apply for a permit, go to My Government Online.
The property owner or registered plumber may apply.
If the property is your homestead and you are completing the work with your own hands no registered plumber is required.
If the property is not your homestead OR you are not completing the work with your own hands, then a registered plumber is required.
The International Codes the City has adopted allow for emergency repairs. A permit just needs to be applied for within 24 hours of the work being completed.
No fees will be charged for any plumbing repairs resulting from the 2021 Presidents Day Winter Storm Event until April 16, 2021.
Yes. We are able to do all inspections next business day as long as they are requested prior to 4PM the business day prior.
We offer skype video inspections upon request.
No. However, if you park on the street without a parking permit, your car will be subject to parking restrictions.
Yes. However, if 60% or more of residents or property owners of a neighborhood think they need an RPP, then they can apply for it.
Consent by at least 60% of residents or property owners in the street/neighborhood is required before request can be processed.
Annual costs of permit:
•Resident - $5.00
•Guest - $5.00
•One Day Pass - $0.10
•Temporary Construction – no cost (up to 45 days).
Phone: (512) 393-8440
Website: Residential Permit Parking Permit
Request for installation of RPP must be initiated by a resident or property owner whose property abuts the requested designated permit area.
RPP was created to address requests by citizens to regulate uncontrolled commuter parking on their streets.
No, you do not need a reservation.
No. There is no charge to use the park or river.
There is no charge for parking at one of the city's parks.
Yes, propane only at fixed picnic table sites.
The City’s parks are open everyday, 8 am-8 pm.
City Park: 170 Charles Austin Dr, San Marcos TX 78666. You can rent tubes from Lion's Club Tube Rental or use your own.
City Park, 170 Charles Austin Dr, San Marcos, TX 78666
No, it connects with the Guadalupe River outside of Gonzales and then eventually flows into the Gulf of Mexico. Please pay attention to all river exit signs.
We highly recommend life jackets for both adults and children, as the San Marcos River is a moving body of water and therefore can become unpredictable.
Roughly an hour from City Park to Rio Vista Park. Times vary depending on where you enter and exit the river.
Yes, the San Marcos River is home to many different species of fish, turtles and yes, even snakes. Always pay attention to your surroundings and do your best not to disturb the habitat.
No, per city ordinance.
Yes, as long as you are actively floating the river. You can not be standing on the river bank with open containers.
Yes, but please dispose of all waste in the mesh bags provided by your tube rental company or bring your own waste receptacle.
Yes, you can rent from a local vendor or you may bring your own kayak or canoe and access the river from any river access point.
Scooters will start being deployed in the city on Wednesday, Sept. 30.
Scooters will be available to ride starting on Texas State campus on Wednesday, Sept. 23, 2020.
In light of reduced capacity on buses due to COVID-19 social distancing restrictions and the end of a bike share service for the upcoming academic year, Texas State University began negotiations with Spin to deploy electric scooters as a means of augmenting available transportation options for students. Such a deployment on campus, however, would necessitate allowing the use of scooters on city streets as students travel to downtown businesses and other locations around the city. The City viewed this as an opportunity to conduct a pilot program with Spin to evaluate the impact of electric scooters through the end of the University’s Spring semester. The pilot program will be used to assess infrastructure limitations and public safety concerns associated with the use of scooters in the city. Formal request for proposal processes would follow the pilot program if the City and the University decide to move forward with a permanent scooter program.
An initial deployment of 50 scooters will begin in the city on Wednesday, Sept. 30 in the first phase of the program.
Spin will start with a fleet of 150 scooters on campus on Sept. 23 and will adjust that number based on demand over the course of the program.
Scooters will cost $1 to unlock and $0.29 per minute to ride. In order to complete a ride and avoid further charges, scooters should be parked in designated areas that are identifiable to riders through the Spin mobile app.
All the scooters have a sticker on them that includes a phone number and an email to which scooters can be reported. Improperly parked scooters can also be reported through the Spin mobile app. Spin Helpline and Email: email@example.com or call 1.888.262.5189.
Spin scooters have a top speed of 15mph. In certain “slow ride zones”, the scooters will automatically slow down. In certain No Ride Zones, the scooter throttle will not engage at all.
There are several No Ride Zones and Slow Ride Zones around the city. Scooters will not be allowed to be ridden to the river or along river trails. Most of the downtown San Marcos area will start out as Slow Ride Zone. Some additional No Ride and Slow Ride Zones are viewable in the Spin App – which is the best place to view up-to-date geofencing.
If a rider enters a No Ride Zone (NRZ), the throttle will automatically disengage so there will be no more power going to the motor. The brakes will NOT be applied, but rather the scooter will coast to a stop. The rider should then move the scooter back out of the NRZ and resume his or her ride. Anyone can identify No Ride Zones in the Spin App.
Spin conducted a safety demonstration on the Texas State Campus Quad from 11 a.m. to 1 p.m. on Wednesday, Sept. 23rd. Free helmets were handed out at the event.
The ordinance provides for exceptions in its restrictions, including a motor-assisted scooter authorized under a pilot program approved by the city. (ORDINANCE NO. 2020- 28, Article 9, Sec. 82.296)
Headquartered in San Francisco, Spin is a leading micromobility company and a unit of Ford Mobility. As a trusted and reliable partner, Spin currently operates electric scooters in many cities and universities nationwide in the U.S. and Europe.
Maximum Contaminant Level (MCL) is highest permissible level of a regulated contaminant. The MCL for TTHMs is 0.080 milligrams per liter (mg/L). This means that 1 mg/L is equivalent to 1 part per million (1 part per million would be equal to 1 penny out of $10,000). For more information please call 512-393-8010.
The City of San Marcos bills utility accounts monthly based on four weekly cycles. Your account's billing cycle depends on the location of your service address. Specific information regarding your cycle is provided either by email or in person when a move in is processed. For more information please call 512-393-8383.
This process can not be done over the phone. Service request may be submitted either online or in one of our two offices.
This information is available online or the back of your utility bill.
The due date is determined by your utility billing cycle and cannot be changed.
If there is any question or concern regarding your utility bill or account please contact our Utility Customer Service staff at 512-393-8383 or by email
As long as the utility account is in your name and is receiving service you are responsible for payment to prevent additional late fees or disconnection for nonpayment. If you need additional arrangements please contact Utility Customer Service staff.
Our water leak packets are available online or in one of our two utility billing offices. Packets contains a listing of all required documentation and instructions.
You can contact the Utility Customer Service Division to discuss a possible arrangement or payment extension. Please understand any arrangement or extension does not waive the 10% delinquent fee which applies if the payment is not made by the due date.
Yes, we do offer Budget Billing. This program is a monthly set amount based on previous 12-month bill history. Failure to maintain a good payment history will result in removal from the program. Reconciles annually during the month of April at which time you will either need to pay the total variance due or determine what to do should you have a credit. An application can be found online or in one of our two offices.
A current photo ID, a completed connection form and be prepared to pay a deposit or present a qualifying letter of credit, from a like utility company, to waive the deposit.
For commercial connection information please contact Utility Customer Services at 512-393-8383.
Deposits are based on the type of service.
For information on waiving your deposit click here.
Deposits are based on City Ordinance which are approved by City Council.
Deposits are applied to any balance to an account at the point of termination of services or can be requested by a customer after 12-months of good payment history with no delinquencies or disconnections for nonpayment.
Yes, we offer recurring credit card and e-check payments. You can sign up here or for more information visit our auto-pay information page
Yes, we offer to have your utility bill emailed as a PDF as soon as it is ready to view. If you wish to have this option please click e-bill sign up request
Yes, you can sign up for Customer Connect and view your daily, monthly, weekly usage. To sign up or learn more click the link.
During rolling outages, ERCOT decides how much power has to be reduced to make the supply and demand match. Demand for power was more than what was available which caused the need for the rolling outages. The Lower Colorado River Authority (LCRA) is the transmission provider for San Marcos Electric Utility (SMEU) and they controlled turning our nine substation transformers on and off. SMEU had no control over the location or lengths of these outages. LCRA based those decisions on what load reduction was needed and what number and length of power outages at each transformer would meet that need.
Durante las interrupciones continuas, ERCOT decide cuanta energía debe reducirse para que la oferta y la demanda coincidan. La demanda de energía era superior a la disponible, y es lo que provocó la necesidad de cortes continuos. La autoridad del Bajo Rio Colorado (LCRA) es el proveedor de transmisión de San Marcos Electric Utility (SMEU) y controlaron el encendido y los apagones de nuestros nueve transformadores. SMEU no tenia control sobre la ubicación o la duración de estos cortes. LCRA baso las decisiones sobre la reducción de carga de cada transformador que se necesitaba, la cantidad, y duración de cortes de energía para coincidir con la demanda de energía.
All available feeders on the SMEU system were included in rotating service interruptions, but some feeders serve critical infrastructure including safety and health operations. These critical feeders did participate in the rolling outages but they were off less often. Some residential and commercial customers near critical facilities may be included on critical service feeders and therefore may have power more often than residential and commercial customers in other areas.
Todos los alimentadores disponibles en el sistema de SMEU fueron parte de las interrupciones del servicio rotativo, pero algunos alimentadores sirven a la infraestructura critica, incluyendo las operaciones de seguridad y salud. Estos alimentadores críticos participaron en las interrupciones continuas, pero se apagaron con menos frecuencia. Algunos clientes residenciales y comerciales cerca de instalaciones criticas pueden estar incluidos en alimentadores de servicios críticos y, por lo tanto, pueden tener energía con más frecuente que a los clientes residenciales y comerciales en otras áreas.
During the weather event, electric grid conditions in our area changed constantly and ERCOT issued new orders for power reduction just as quickly. When a feeder serving an area is shut down, and grid conditions worsen while it is down, that feeder may remain off for a longer period of time resulting in longer power outages to those customers.
Durante la tormenta, las condiciones de la red eléctrica en nuestra área cambiaron constantemente y ERCOT emitió nuevas órdenes de reducción de energía con la misma rapidez. Cuando un alimentador sirve a un área se apaga y las condiciones de la red empeoran mientras esta inactivo, ese alimentador puede permanecer apagado durante un periodo de tiempo más largo, lo que resulta en cortes de energía más prolongados para esos clientes.
During and after the rolling outages, ice accumulated across the City which caused downed lines and broken insulators on poles, resulting in localized outages separate from outages mandated by ERCOT. There were also broken tree limbs and downed trees which had to be cleared. As crews worked to restore power, customers’ lights, heaters, and water heaters were all coming on at the same time causing fuses to overload. SMEU had to replace these fuses on all circuits, in some cases more than once. SMEU crews were addressing known problems during the rolling outages to avoid prolonged service interruptions, but some problems were not known until after the rolling outages stopped and customers reported they were still without power.
Durante y después de los cortes continuos, el hielo se acumuló en toda la ciudad, lo que causo líneas caídas y aisladores rotos en los postes, también resulto en cortes localizados diferente a los cortes exigidos por ERCOT. También hubo ramas de árboles rotas y arboles caídos que tuvieron que ser talados. Mientras los equipos trabajaban para restablecer la energía, las luces, y los calentadores de agua de los clientes se encendían al mismo tiempo, lo que provocaba que los fusibles se sobrecargaran. SMEU tuvo que reemplazar estos fusibles en todos los circuitos, en algunos casos más de una vez. Los equipos de SMEU estaban abordando problemas conocidos durante las interrupciones del servicio para evitar interrupciones prolongadas del servicio, pero algunos problemas no se conocieron hasta después de que cesaron las interrupciones y los clientes informaron que todavía estaban sin energía.
San Marcos utility rates are evaluated annually during the City’s budget process. The City will continue with the usual annual process and make no changes to rates at this time.
Las tarifas de utilidades de San Marcos se evalúan anualmente durante el proceso presupuestario de la Ciudad. La Ciudad continuará con el proceso anual y no hará cambios a las tarifas en este momento.
Just like every month, customers will only be charged for the actual Kilowatts of power used at their address. Due to extremely cold weather, bills may be higher this month because of additional energy consumption required to heat your home or business. Even with the electric outage periods, reheating a structure from low temperatures can cause systems to run continually which results in higher energy usage. Also, homes with heat pumps likely had to use auxiliary heating elements as the outside temperatures got really low and this will cause the heat pump to use more power.
Al igual que todos los meses, a los clientes solo se les cobrara por los kilovatios reales de energía utilizados en su dirección. Debido al clima extremadamente frio, las facturas pueden ser más altas este mes debido al consume de energía adicional requerido para calentar su hogar o negocio. Incluso con los periodos de apagones eléctricos, recalentar una estructura a bajas temperaturas puede hacer que los sistemas funcionen continuamente, lo que resulta en un mayor uso de energía. Además, las casas con bombas de calor probablemente tuvieron que usar elementos calefactores auxiliares ya que las temperaturas exteriores bajaron mucho y esto hará que la bomba de calor use más energía.
In the summer, if it is 102 degrees outside and you want it to be 72 degrees indoors, your air conditioning system is overcoming a 30-degree difference to obtain that indoor temperature. During this winter event, if it was 12 degrees outside and you wanted it to be 72 degrees indoors, your heating system was working harder than it had in the summer months to overcome that 60-degree difference.
En verano, si está a 102 grados en el exterior y gusta tener su interior a 72 grados, tu sistema de aire acondicionado está superando una diferencia de 30 grados para obtener esa temperatura interior. Durante este evento de invierno, si hacía 12 grados en el exterior y deseaba que fuera de 72 grados en el interior, su sistema de calefacción estaba trabajando más duro que en los meses de verano para superar esa diferencia de 60 grados.
SMEU’s system retrieves information from your meter at regular intervals, and those daily readings can be seen in Customer Connect under the My Usage tab. During a power interruption, meter readings may not be available. When power is restored and the system retrieves new data from the meters, it prorates the consumption over the hours between two readings. This can lead to usage being shown in Customer Connect at times when no power was consumed. However, the billing system registers only the total actual Kilowatt hours used at your meter at the end of your billing cycle and this is what you will be billed for on your home or business account.
El sistema de SMEU recupera información de su medidor a intervalos regulares, y esas lecturas diarias se pueden ver en Customer Connect en la sección My Usage. Durante una interrupción de energía, es posible que las lecturas del medidor no estén disponibles. Cuando se restablece la energía y el sistema recupera nuevos datos de los medidores, Se prorratea el consumo durante las horas entre dos lecturas. Esto puede hacer que el uso se muestre en Customer Connect en momentos en los que no se consumió energía. Sin embargo, el sistema de facturación registra solo el total real de kilovatios hora utilizados en su medidor al final de su ciclo de facturación y esto es lo que se le facturará en su cuenta doméstica o comercial.
Visit the Parks and Recreation Department to obtain an application. It can also be found at Youth Activity.
Proof of residency, proof of income, letter from school stating your child receives free or reduced lunch, or proof that someone in the household receives WIC benefits.
Half of the cost of the program fee of any Parks and Recreation youth program. The total maximum amount per child is $150 for the Fiscal Year (October 1-Sept 31), while scholarship funds are available.